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Memorial Library Staff Information

Privacy of Library Records

Berry College ID holders may access their library accounts via a protected account on the library's Web page.

Memorial Library respects the rights and privacy of our patrons and their records in accordance with institutional and professional policies and state law. The Library understands "patron records" to include (but are not limited to):

  • all records containing identifying information about patrons
  • borrowing histories
  • database searches
  • interlibrary loan transactions
  • reference queries
  • records pertaining to the use of library materials
  • contextual information contained in transcripts of reference interactions (including, but not limited to, email, IM/Chat, or text messages).

These records may only be released with the express written permission of the borrower involved, or in response to a subpoena, judicial order, or warrant. 

Memorial Library is required to comply with the USA Patriot Act laws, as they have been extended by the Freedom Act of 2015.  These federal laws override Georgia library record confidentiality laws and the Federal Educational Rights and Privacy Act (FERPA), which governs the privacy of student records.  Libraries that are served with warrants for records under these laws must produce them and are prohibited from informing a patron that their records were disclosed to the government or that they are the subject of an investigation.

Under Georgia law, Title 24, Chapter 9, O.C.G.:

§  24-9-46.  Confidential nature of certain library records

   (a) Circulation and similar records of a library which identify the user of library materials shall not be public records but shall be confidential and may not be disclosed except:

   (1) To members of the library staff in the ordinary course of business;

   (2) Upon written consent of the user of the library materials or the user's parents or guardian if the user is a minor or ward; or

   (3) Upon appropriate court order or subpoena.

(b) Any disclosure authorized by subsection (a) of this Code section or any unauthorized disclosure of materials made confidential by that subsection (a) shall not in any way destroy the confidential nature of that material, except for the purpose for which an authorized disclosure is made. A person disclosing material as authorized by subsection (a) of this Code section shall not be liable therefor.  

FERPA (The Federal Educational Rights and Privacy Act)

Questions and Answers on Privacy and Confidentiality, American Library Association

The Family Policy Compliance Office (FPCO), a part of the U.S. Department of Education, is the federal office charged with overseeing and enforcing FERPA. According to FPCO, any record maintained by an educational institution directly related to a student, in any format, that allows the student to be identified from the information contained in it, is considered an “educational record.” Analysts within FPCO have issued guidance stating that library circulation records and similar records maintained by a university library are “educational records” under FERPA.

“The Federal Educational Rights and Privacy Act,” 20 U.S.C. § 1232g, (FERPA) controls disclosure of a student's educational records and information. It requires educational institutions to adopt policies that permit students to inspect and correct their educational records. It also prohibits disclosure of a student's records without the student's written permission. This applies to the records of any student enrolled at a post-secondary educational institution, even if that student is under the age of 18.

The Family Policy Compliance Office (FPCO), a part of the U.S. Department of Education, is the federal office charged with overseeing and enforcing FERPA. According to FPCO, any record maintained by an educational institution directly related to a student, in any format, that allows the student to be identified from the information contained in it, is considered an “educational record.” Analysts within FPCO have issued guidance stating that library circulation records and similar records maintained by a university library are “educational records” under FERPA.

Though FERPA generally requires institutions to protect the privacy of educational records, it contains many exceptions that allow disclosure of a student's educational records without the student's consent or permission. For example, FERPA permits educational institutions to release information contained in a student's records to any school official who has a “legitimate educational interest” in the records; to appropriate public officials in health and safety emergencies; and to courts and law enforcement agencies in response to a judicial order or lawfully issued subpoena. FERPA also permits educational institutions to disclose information about international students to the Department of Homeland Security and the Immigration and Customs Enforcement Bureau. In addition, colleges and universities may disclose records and information to the parents of adult students if the student is a tax dependent or if the student is under 21 and has violated any law or regulation concerning the illegal use of drugs or alcohol.

FERPA thus permits disclosure when state library confidentiality statutes and professional ethics would otherwise prohibit the disclosure of library records. FERPA, however, does not require the institution to disclose records under these circumstances, nor does FERPA require institutions to create or maintain particular records. University and college libraries may therefore draw upon professional ethics and academic freedom principles to craft policies that extend additional privacy protection to users' library records; adopt record retention policies that protect user confidentiality; and, where applicable, incorporate state law protections for library records.

Judicial Orders or Warrants

The following procedure is to be followed whenever a law enforcement officer unaccompanied by a Berry College Police officer requests patron information or other records maintained by the Memorial Library:

  • If anyone approaches you alleging to be a law enforcement officer requesting information, immediately notify the library director, who will notify Berry College Police and the Office of General Counsel.
  • If the director is not immediately available, student staff should notify their library staff supervisor. All other library staff members should notify Berry College Police and the Office of General Counsel directly. Report the incident to the director as soon as possible.
  • Inform the law enforcement officer that college policy requires you to notify the director of the library and that the Office of General Counsel must review the officer’s documentation authorizing his/her presence and/or search before you can comply.
  • Be courteous to law enforcement officials, but do not produce any documents or allow a search unless and until authorized to do so.
  • Subpoenas do not have to be dealt with immediately. But if a law enforcement officer presents a warrant and refuses to wait for you to receive authorization, do not interfere with the search or seizure. In the event that someone does not arrive before the law enforcement officer leaves, be sure to get a list of items taken that the law enforcement officer is required to provide.
  • Do not discuss the incident with anyone else without permission of the library director, as some warrants do not allow disclosure.

 

Contact information:

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Library Director
Sherre Harrington
office 706-263-2285
cell 706-409-6300
Berry College Police
emergency 706-236-2262
nonemergency 706-368-6999
Office of General Counsel
Danny Price
office 706-368-5644