MISO Survey Overview
Memorial LIbrary & the Office of Information Technology began partnering in the administration of the MISO survey to Berry students, faculty & staff in Spring 2020 (IT had individually administered MISO for several years before). MISO stands for Measuring Information Service Outcomes.
The MISO Survey is a web-based quantitative survey designed to measure how faculty, students, and staff view library and computing services in higher education.
The MISO Survey addresses the following research questions:
- What services and resources are important to our constituents, and how successfully do our organizations deliver them?
- How effectively do we communicate with our campus communities about our services and resources?
- How skilled are our constituents in the use of software and library databases? What additional skills do they wish to learn, and how do they wish to learn?
- Which software and hardware tools do our constituents use, and which of these tools do they own?
- What roles do our constituents play on campus? What demographic factors identify them?
- What benchmarks can be established for excellent delivery of library and computing services?
The MISO Survey begins at each participating institution on the 4th Thursday of the institution's spring semester and is open for respondents for 12 days.
- CIO Penny Evans-Plants is the primary contact. She has registered Berry for the 2023-24 survey. MISO has IRB approval, so the library's new investigator for the survey will need to receive certification.
